Cancellation and Refund Policy

At ZippyCards, we strive to provide the best possible service. However, we understand that there may be circumstances where you need to cancel your subscription or request a refund. Please read the following policy carefully.

1. Subscription Cancellation

You may cancel your subscription at any time by logging into your account and navigating to the subscription management page. Please note that canceling your subscription will not automatically refund any payments already made. Your subscription will remain active until the end of the current billing cycle.

2. Refund Policy

All subscription fees are non-refundable. Once a payment has been processed, it cannot be refunded, except in the following circumstances:

• Duplicate payment: If you have been accidentally charged twice for the same service, we will refund the duplicate payment.
• Technical issues: If you experience technical issues that prevent you from using our services, and we are unable to resolve the issue, you may be eligible for a refund.

3. How to Request a Refund

To request a refund, please contact our support team at support@zippycards.com with your account details and a description of the issue. We will review your request and respond within 7 business days.

4. Refund Process

If your refund request is approved, we will process the refund to your original payment method within 10 business days. Please note that it may take additional time for the refund to appear on your account statement, depending on your bank or card issuer.

5. Changes to This Policy

ZippyCards reserves the right to update or modify this cancellation and refund policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

6. Contact Us

If you have any questions about this cancellation and refund policy, please contact us at support@zippycards.com.

Last updated: 17-08-2024